HOW LONG WILL MY ORDER TAKE?
Most orders are shipped within 24 to 48 hours.

HOW WILL MY ORDER BE SHIPPED?
We ship with FedEx. We normally ship all packages Next Day Standard Afternoon delivery unless specified.

WHAT ARE MY PAYMENT OPTIONS?
Orders shipped COD may be paid with Company Check, Money Order or Bank Check. You can also fill out a credit application to establish a 30 day open account. You will require Adobe Acrobat Reader to view the application. Acrobat Reader is FREE and can be downloaded from here.

WHEN DOES AJOUR CLOSE FOR VACATION?
We are closed for vacation during the first week of July.

WHAT ARE YOUR OFFICE HOURS?
We are open from 9am to 5pm Monday thru Friday. You can place orders 24 hours a day on our fax (212) 921-1997.

WHAT IS YOUR RETURN POLICY?
All returns must be made within 30 days of invoice date. All returns must be accompanied by a copy of the original invoice or invoice number. Reason for the return must be indicated. When returning finished pieces metal credit will be issued for actual weight of metal returned, not the weight of the metal originally billed.